Overview

 We understand that sometimes products may not meet your expectations, and we want to ensure your satisfaction. In accordance with UK consumer law, you have the right to return any purchased item within 14 days of receiving it, provided it is in its original, unused condition and packaging. To initiate a return, please contact our customer service team within the specified timeframe. Upon receiving your return request, we will provide you with instructions on how to return the item. Please note that the cost of return shipping is the responsibility of the customer unless the product is faulty or not as described. Once we receive the returned item and verify its condition, we will process a refund within 14 days. Your statutory rights are not affected by this policy.